Au Facility Services is a fully owned Australian company which has provided professional cleaning and building maintenance services for over 30 years. Along with an established history, Au Facility Services has built a reputation for quality, value and reliability. AFS Cleaning has specifically focused on the Aged Care sector for a number of years, recognizing the need for a specialized cleaning and maintenance service for this critical sector of our community in Melbourne.
In addition, Au Facility Services has an experienced property maintenance division, specialized aged care chemical and consumable supply providing a total supply chain solution and facility management program for the industry. Our aim is to provide a service that exceeds your expectations and creates an environment that will ensure your residents’ and staffs’ happiness. We set our sights on being the best provider of cleaning and related services to the Aged Care sector.
Aged Care Cleaning by Au Facility Services
Au Facility Services is conscious of the fact that the work we perform has a direct effect on the aged care facility’s ability to pass all 44 outcomes of its accreditation. At AFS we ensure that our cleaning processes meet the specific standards required.
AFS is aware that your facility is your resident’s home, therefore our staff have been trained to ensure that all residents are treated with the utmost care in the environment they live in.
All staff are police checked and receive the appropriate training in all facets of aged care requirements. This along with a dedicated industry specialist will ensure that we meet all your expectations.
Infection Control
Infection Control in Aged Care is becoming increasingly important as demand for Aged Care services continues to increase. AFS has developed effective infection control procedures and cleaning solutions necessary to create a safe and hygienic environment for aged care residents, workers and visitors alike.
Specifically designed to efficiently control gastroenteritis out breaks; our system ensures a prompt response on being notified of an outbreak with a continuous process until clearance is given by our client and/or regulatory authority. These Procedures form part of our fully integrated Aged Care Manual which is provided to all our clients.
Quality
Quality is a never-ending quest. At AFS we take our SAI Global accreditation seriously and as such seek to continually improve our processes.
As aim is to develop outcome based “Cleanliness Standards” by using current best practice in the Aged Care Industry. This is achieved by a combination of internal processes, external audits and the partnership that exists with our clients.
These outcome-based standards cover the following areas;
– Resident and customer focus
– Clarity for cleaners and service providers
– Effective aid to contract management
– Consistency with infection control
AFS cleanliness standards have five key objectives which include the following;
1. To ensure that high levels of cleanliness are standard across all aged care facilities.
2. To ensure that residents receive service and care in an environment that is clean, safe and welcoming.
3. To ensure that the risk of infection is minimized through effective infection control policies.
4. To ensure that staff responsible for cleanliness have the ability and support to do the best job, through; professional training and supervision.
5. To make sure that standards of comfort and cleanliness are maintained by setting standards and measuring performance backed by a robust management system.
Audit System
Both External and Internal audits are an important part of the internal quality program. The purpose of internal audits is to provide regular evaluation of the cleanliness of the health service.
The evaluation may be used to identify opportunities for improvement and the focus of the audits may be on particular areas or items within the facility or on the overall health service.
AFS has one of the most sophisticated internal audit systems in the industry.
Supervision
Au Facility Services inspection and checking process is managed in accordance with a quality plan. To establish continuity and compliance to the quality plan, requirements are monitored and checked weekly with inspection reports by an Area Manager.
Area Managers are equipped with mobiles phones to enable swift action and constant communication. All Area Managers are available 24 hours a day.
To ensure that AFS maintain the desired level of cleaning, we arrange for all of our cleaners to sign off their work that they have carried out on a daily basis. When AFS supervisors visit each Aged Care Facility, they can then ensure that standard and regularity of cleaning is maintained.
Residential Facilities
At Au Facility Services, we offer the benefit of many years of experience that can only be acquired from time spent within the Aged Care sector. Our hands on approach, coupled with our experience, means that we understand all the issues and operational considerations that are demanded of you on a daily basis.
Our goal is to free your time, so that you can provide the care and attention your residents require on a daily basis. We will provide your facility with an ambiance that will complement the care that you provide.
Your residents will be comfortable in their environment and their families will also share in the experience of a clean, safe and pleasant surroundings.
Au Facility Services can also provide a variety of other services that will enable you to run your facility more efficiently, which include; detailed kitchen cleaning, gardening and various maintenance services. Aged Care Cleaning Services in Melbourne, Victoria
As a total supply chain solution, we can also provide an integrated chemical and consumable goods system. This will free your staff to do what they do best, providing the care necessary for your residents without being distracted by other matters.
Au Facility Services in Melbourne provides all our clients with a comprehensive set of cleaning specifications coupled with the latest processes to deliver the best possible outcomes. This includes our detailed Aged Care Cleaning Manual and a Cleaner’s Check List developed specifically for each site. Call us today or simply fill our no obligation quote form.
